Scroll to the bottom of the website and click "Contact Us", and send us your message! Also, feel free to e-mail questions to boxoffice@hartfordstage.org. You may also call us at 860-527-5151 but call volume varies and you may spend time on hold.

All ticket sales are final. However, in certain cases if you do need to exchange your tickets to another performance date of the same show, it is $10/ticket plus any difference in ticket price. Preview Week subscribers pay $10/ticket to move from Preview performances to the Regular run. To request a ticket exchange please fill out the online form or call the box office at 860-527-5151.

Although we seldom cancel performances, it does sometimes happen in extreme circumstances. If a performance is cancelled, the box office will reach out to each patron booked into the performance via phone and/or e-mail and offer alternative options. We will also always post cancellations on our website and social media. If you cannot make a performance due to a weather related issue, you can always call the box office and we will do our best to accommodate you.

There is no particular dress code, but most of our patrons dress “business casual” to come to performances.