Current Subscribers

Current Subscribers

Never miss a show again! Sign up for our Subscriber Reminder Emails and we’ll send you a friendly reminder on the week of your performance. Subscriber Reminder Emails also come packed with information about upcoming shows and Hartford Stage events. Be the first to be “in the know”! If we have your email address we can send along important information, updates on the progress of our renovation, and let you know what’s happening at Hartford Stage this season. Call the Box Office or send an email to subscriptions@hartfordstage.org to give us your email address. Remember, Hartford Stage will never sell or trade your email address and you can choose what types of emails and information you want to receive.

Ticket Exchanges

Can’t make your performance date? Don’t worry! Subscribers can exchange tickets to any other performance of the same show. Seating upgrade fees may apply based on performance date and time. Call the Box Office if you have any questions.

Exchange Tickets Online

  • By Phone. Call the Box Office at 860.527.5151 and have your tickets in hand.
  • In Person. Walk up to our Box Office during regular business hours to exchange your tickets.

Have Questions? We Have Answers!

Hover over "Plan Your Visit" link in the navigation menu above. The hours are listed in the left column. The hours are also listed in "Directions & Hours".

Parking is free on the street after 6:00pm and also on weekends, unless the city of Hartford has posted otherwise. Most of our patrons park in the MAT Garage next door to the theatre. This garage is owned by the Hartford Parking Authority, not Hartford Stage. Additional information regarding parking rates for Hartford Stage patrons will be available later this summer.

Under "Plan Your Visit". A link is also available under the main "Plan Your Visit" menu below the web site logo.

Under "Plan Your Visit", click "Seating Chart". You can even click on each section of the theatre and see a picture of the view from that section!  A link is also available under the main "Plan Your Visit" menu below the web site logo.

Scroll to the bottom of the website and click "Contact Us", and send us your message! Also, feel free to e-mail questions to boxoffice@hartfordstage.org. You may also call us at 860-527-5151 but call volume varies and you may spend time on hold.

All ticket sales are final. However, in certain cases if you do need to exchange your tickets to another performance date of the same show, it is $10/ticket plus any difference in ticket price. Subscribers never pay fees to exchange their tickets, unless they miss their show. The only exception is Preview Week subscribers, who pay $10/ticket to move from Preview performances to the Regular run. To request a ticket exchange please fill out the online form or call the box office at 860-527-5151.

Although we seldom cancel performances, it does sometimes happen in extreme circumstances. If a performance is cancelled, the box office will reach out to each patron booked into the performance via phone and/or e-mail and offer alternative options. We will also always post cancellations on our website and social media. If you cannot make a performance due to a weather related issue, you can always call the box office and we will do our best to accommodate you.

There is no particular dress code, but most of our patrons dress “business casual” to come to performances.

2019/2020 season — which included select performances of Jane Eyre, The King’s Speech, Ah Wilderness!, and The Complete History of Comedy (Abridged) — through email, phone calls and mail. All tickets were resolved through ticket donation with exclusive access to online events in September and October, gift certificate or refund. If you have any questions about your tickets, please email the box office at boxoffice@hartfordstage.org with the subject CANCELED TICKETS.

Ah Wilderness!, directed by artistic director Melia Bensussen, will be the first show of the 2021/2022 season, and included with the purchase of a subscription. Please note that this is a new production and any tickets purchased for the canceled performance in the  2019/2020 season are not valid. (See “What happened  to my canceled show tickets?”). At this time, we don’t have plans to present any of the other canceled productions.