Flex Pass:
A New Way to Subscribe
Enjoy great savings all year — with little upfront commitment! With life’s unpredictability these days, we’re introducing a new way to save as a subscriber at Hartford Stage.
Low Entry Cost
When you sign up for a Flex Pass for just $39, you’ll unlock exclusive discounts for any show (including A Christmas Carol) in the 2025/2026 season. Pick your dates all at once or whenever you want.
Sit Anywhere
Want to move around and try different seats? With a Flex Pass, you can book your own ticket and choose what price zone you want to sit in for each performance. Try seeing a show from a new perspective, sit closer to the stage for your favorite production, or stay in a familiar area every time.
Bring Your Friends and Family
With a Flex Pass Bundle, you can purchase two or more Flex Passes and book your seats together. Use it to bring your partner, a friend, or as a placeholder to bring someone different every time. Each Flex Pass will allow you to purchase one ticket at the Flex Pass rate per show.
Ticket Info for the 2025/2026 Season
Tickets for the 2025/2026 season will be available to Flex Pass subscribers during our pre-booking window from June 17 – 23, before tickets go on sale to the general public.
Free Exchanges
Can’t make your performance date? Don’t worry! Subscribers can easily exchange tickets to any other performance of the same show. Learn More >
Extra Ticket Discount
Enjoy 10% off any additional tickets you want to purchase outside of your Flex Pass allotment. Learn More >
(Discount cannot be applied to A Christmas Carol.)
How does Flex Pass work?
STEP 1
Buy your Flex Pass
Follow the link below to purchase your Flex Pass or Flex Pass Bundle (2 or more). Remember: 1 Flex Pass = 1 Discounted ticket per production. If you are attending Hartford Stage with multiple people, please purchase a Flex Pass for each one.
STEP 2
Activate your Flex Pass
Once you complete your Flex Pass purchase, your account will be active as a Flex Pass Subscriber. (Please give it 5-10 minutes for technology to work behind then scenes!) The next time you log into your account using the same login email, all prices will be adjusted to reflect your Flex Pass discount.
Please note: ticket purchases will automatically give you the Flex Pass discount or the additional ticket discount. All prices are adjusted when added to your cart.
STEP 3
Purchase Show Tickets
Use your discount early on remaining shows in the 2025/2026 Season when tickets go on sale starting June 17. At that time, or anytime after, just select the Hartford Stage performance you would like to attend and your tickets. Log into your account and when you add the tickets to your cart, you will receive your discounted tickets.
Prefer calling for tickets? Contact the Box Office at (860) 527-5151 to speak with a Customer Service Representative.
Flex Pass Pricing & Ticket Discounts
The initial cost of a Flex Pass is $39 for the 2025/2026 season which unlocks the following discounts throughout the year when you book your tickets.
Premium:
Save $25 per ticket
Gold:
Save $20 per ticket
Silver:
Save $15 per ticket
Bronze:
Save $10 per ticket
*Standard ticket price is subject to change throughout the year. The Flex Pass discount amount will stay constant, final ticket price subject to change.
Frequently Asked Flex Pass Questions
If you have any questions, please review the FAQ below or contact the box office to chat with a customer service representative.
Using a Flex Pass
Flex Pass subscribers are not guaranteed seating. If you prefer guaranteed seating in the same location, please click here to learn about our full season subscription or contact the box office.
Upgrade fees apply if you exchange into a seat in a higher price zone.
Each Flex Pass may be used to book one seat per show.
If you have multiple Flex Passes in your account (Flex Pass Bundle), you may select up to that many seats per show. They do not need to all be booked for the same performance.
Additional tickets beyond your Flex Pass allotment can be purchased with a 10% subscriber discount. Additional ticket discount does not apply to A Christmas Carol.
A season subscription at Hartford Stage unlocks some of the same benefits – free exchanges and additional discounts. Full season subscribers get tickets for the same seats for all five of the subscription season shows (which does not include A Christmas Carol.)
Season subscriptions also come with the option to auto-renew, which saves you the hassle of re-subscribing every year and includes the additional perk of free drink coupons when you come to the theater.
With Flex Pass, there is a small upfront cost, and then you purchase discounted tickets whenever you are ready to see a show. There are many reasons why a certain package might be a better fit for you. If you have any additional questions or want to talk through your options, our box office team is available to chat via phone 860-527-5151 or email boxoffice@hartfordstage.org.
FLEX PASS SUBSCRIBER vs FULL SEASON SUBSCRIBER: BENEFITS
| Flex Pass | Season | |
| Upfront commitment | $39 | $88 – $428 |
| Free exchanges | Yes | Yes |
| Guaranteed seating | No | Yes |
| Allows early commitment | No | Yes |
| Available to purchase any time of year | Yes | No |
| A Christmas Carol included in package | Yes | No |
| Discount on additional tickets | 10% off | 20% off |
| Can bundle multiple packages together | Yes | Yes |
| Book online | Yes | Limited |
| Early access | Limited | Guaranteed |
| Free drink coupons | No | Limited |
| Discount at the gift shop | Coming soon! | Coming soon! |
| Discount at the bar | Coming soon! | Coming soon! |
EZ Tix was a ticketing package that Hartford Stage offered a few seasons ago and is no longer available today. Flex Pass operates differently, in that there is a smaller upfront fee, offers more convenient booking, and a larger range of seating options.
A Flex Pass subscription offers you the same flexibility to attend only a few productions throughout the year while still enjoying subscriber benefits, plus early access to book your seats before tickets go on sale to the general public.
One Flex Pass equals one ticket. A Flex Pass Bundle (two or more Flex Passes) allows you to purchase multiple tickets at the same time.
You can include up to 9 Flex Passes in your bundle. 10 or more tickets qualify for a group discount.
No problem! With a Flex Pass, you can choose how many productions you want to see and book your seats whenever you’re ready. Please contact the box office to let us know if you’re not able to attend a performance you booked tickets for already to discuss your options.
Pricing varies base on the location of your seat. Please check the pricing grid above or contact the Box Office, who can talk through your options with you.
Like any subscription at Hartford Stage, being a subscriber means that you may see some great theater that you love and will remember forever, or you may see a production that challenges you, or that you don’t agree with. The beauty of art is that it is up to you to interpret it as you wish. Subscriptions and tickets at Hartford Stage are non-refundable.
No, you can purchase a Flex Pass at any point during the year.
With a Flex Pass, you’re eligible for free, easy exchanges if you’re not able to attend the performance that you had previously selected. Please contact the box office to find another time and day for the show run that works better for you. If you’re not able to exchange into another performance of that show, or don’t want to see the show, our team can convert your purchase into a donation and provide you with a tax-deductible receipt.
Not at this moment, but we’re working on it. Stay tuned!
You can either stick with your current subscription with guaranteed seating or switch to Flex Pass and we’ll refund you the difference. Please contact the box office to discuss your options.
