First Timer-Guide

First Timer-Guide

Never been to Hartford Stage before? You’re in the right place.

Whether you’re seeing a play for the first time or simply visiting a new theater, we’re here to make your experience easy, comfortable, and enjoyable—from choosing your show to taking your seat.

See a Show

Explore our upcoming theater productions in Hartford to find a story or style that speaks to you. Easily choose your performance date and buy your seats online.

Subscribe & Save

If you plan to see more than one production, you can also explore Hartford Stage three subscription options which make seeing a show easy and save you money!

What should I wear?

There’s no dress code at Hartford Stage, so wear whatever makes you feel comfortable.

Some guests dress up for a special night out, while others keep it casual—there’s no right way to enjoy the theater. Whether you’re seeing your first play or your fiftieth, the most important thing is to feel comfortable, settle in, and enjoy the performance.

When should I arrive?

Curtain times are always 7:30 PM for evening shows and 2:00 PM for matinees.

We recommend arriving 30 minutes before curtain so you have time to park, pick up your tickets if needed, use the restroom, and settle into your seat. Performances begin promptly at the advertised curtain time, so give yourself plenty of time to arrive and get comfortable.

Things to Know Before Curtain

If you already have tickets and you’re curious about how to navigate being late, exchanges, or weather? We cover all of this and more in our policies.

When you arrive at Hartford Stage, our staff will check you in at the box office. Enjoy our lobby to grab a drink or visit the restroom, then make your way to the theater, before the performance begins. Our ushers are here to help you find your seat.

Every production can create a different relationship between the audience and the stage. Visit our Hartford Stage seating chart to see the theater layout and understand where different seating sections are located.

Performance lengths vary by production. Visit the individual show page for the most up-to-date information about running time, intermission, and performance details.

During the performance, please silence your phone and put it away so you can fully enjoy the show and so your fellow audience members can too.

We encourage photos and social sharing before and after the performance, but recording or photographing the performance itself isn’t appropriate.

Absolutely. Theater is meant to be experienced, discussed, and shared. Hartford Stage may offer post-show Talk Backs with actors, directors, artists, and special guests, giving audiences an opportunity to continue the conversation after the curtain falls.

You belong here.

You don't need to know anything about theater to enjoy a show at Hartford Stage.

Come curious, comfortable, and ready to experience a story with the people around you. Whether this is your first performance or your fiftieth, there's a place for you here.

Local Accommodations

Visit one of our restaurant partners and discover lodging options all within walking distance of the theater.

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Parking Options

Theatergoers can park on the street or at the MAT Garage for a $7 fee. Cash or credit cards are accepted.

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Seating Chart

In a thrust configuration the stage extends into the theatre, so that patrons are seated on 3 sides of the stage.

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Age Recommendations

We provide age recommendations for our shows with content warnings so caregivers know what to expect.

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Education Programs

Introduce students to theater or develop performance skills with our youth education programs.

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Community Tickets

Help us make tickets accessible and affordable to every person in the Hartford community.

Donate Tickets